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Patients and Public

Optometrists Association Victoria can help patients or members of the public with your queries or questions about optometry.

Talk to us to find out more about:

  • What an optometrist does and the eye care services they provide

  • How to find your local optometrist or access an eye test

  • The Australian College of Optometry (ACO), Victoria's public eye care service, providing optometry services and assistance with glasses and vision aids for low income workers

  • Careers in optometry

  • Questions, issues or concerns about your eye care or glasses

  • Specialist optometry services: children's vision, behavioural optometry, contact lenses and more

  • Optometrists and eye medications

  • Your optical prescription

Got a specific question?

If you have glaucoma you can find more information at Glaucoma Australia.

If you have macular degeneration you find more information at Macular Degeneration Foundation.

Click here to browse our Frequently Asked Questions. If your question is not answered, you can contact us on (03) 9652 9100 or email your inquiry to office@vicoptom.asn.au

Complaints

Optometrists Association is a professional services organsation for optometrists. If you have a question or concern about your optometrist or the services provided, we can provide general information, assistance, or further contacts to help you resolve your issue. Please note that we do not investigate, mediate in, or handle clinical or consumer complaints.

Information about your prescription for glasses or contact lenses

Do you have a query about accessing or understanding your optical prescription, or the purchase of glasses or lenses? Please download our free information brochure, Your Script For Glasses or Contact lenses, from the yellow box at left.

Optometrists Association Victoria can help patients or members of the public with your queries or questions about optometry.

Talk to us to find out more about:

  • What an optometrist does and the eye care services they provide

  • How to find your local optometrist or access an eye test

  • The Australian College of Optometry (ACO), Victoria's public eye care service, providing optometry services and assistance with glasses and vision aids for low income workers

  • Careers in optometry

  • Questions, issues or concerns about your eye care or glasses

  • Specialist optometry services: children's vision, behavioural optometry, contact lenses and more

  • Optometrists and eye medications

  • Your optical prescription

Got a specific question?

If you have glaucoma you can find more information at Glaucoma Australia.

If you have macular degeneration you find more information at Macular Degeneration Foundation.

Click here to browse our Frequently Asked Questions. If your question is not answered, you can contact us on (03) 9652 9100 or email your inquiry to office@vicoptom.asn.au

Complaints

Optometrists Association is a professional services organsation for optometrists. If you have a question or concern about your optometrist or the services provided, we can provide general information, assistance, or further contacts to help you resolve your issue. Please note that we do not investigate, mediate in, or handle clinical or consumer complaints.

Information about your prescription for glasses or contact lenses

Do you have a query about accessing or understanding your optical prescription, or the purchase of glasses or lenses? Please download our free information brochure, Your Script For Glasses or Contact lenses, from the yellow box at left.